Minnesota Office of the Legislative Auditor
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Minnesota Department of Health Oversight of HMO Complaint Resolution

February 19, 2016

We found that the laws that govern HMO complaint resolution options and procedures are complex and often confusing. We made several recommendations for statutory changes that would clarify the authority of the Minnesota Department of Health, particularly related to quality of care complaints.

 

 

 

Office of the Legislative Auditor ♦ Room 140, 658 Cedar St., St. Paul, MN 55155