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3 golden objects Minnesota Legislature

Office of the Legislative Auditor - Program Evaluation Division

Minnesota Board of Nursing: Complaint Resolution Process

March 19, 2015

We found that the Minnesota Board of Nursing’s decisions to discipline nurses or take other action to resolve complaints have generally been reasonable. However, it has taken the board too long to suspend nurses when public safety is at risk. We made several recommendations to improve the board’s ability to resolve complaints in a timely, consistent, and fair manner.