March 6, 2018
The Office of Health Facility Complaints (OHFC) in the Minnesota Department of Health investigates allegations of maltreatment of vulnerable adults in health care facilities. Due to problems with its internal operations and gaps in state regulation, OHFC has not met its responsibilities to protect the state’s vulnerable adults. We make a number of recommendations regarding OHFC’s internal operations. We also recommend that the Legislature examine the state’s regulatory structure for long-term care providers.
This report won a 2019 Certificate of Impact Award from the NCSL National Legislative Program Evaluation Society.
Update released in 2019.
