Minnesota Health Insurance Exchange (MNsure) We concluded that MNsure’s failures outweighed its achievements in its first year of operations. There were widespread problems with MNsure’s online enrollment system and customer service, causing difficulties for consumers, insurers, counties, and the Department of Human Services. We recommend changes in statutory governance provisions for MNsure and the enrollment system it created.
Recycling and Waste Reduction We found that Minnesota’s approach to managing waste focuses too narrowly on recycling, rather than on the full range of waste management activities. We recommend the Legislature establish goals and performance measures for all levels of the waste management hierarchy.
State Protections for Meatpacking Workers We found that a 2007 law intended to protect meatpacking workers, the Packinghouse Workers Bill of Rights, has not been adequately implemented by the Department of Labor and Industry. We recommend that the department take additional actions to implement the law and that the legislature make some clarifying changes in the law’s language.
DNR Forest Management We concluded that DNR’s Forestry Division has generally complied with its statutory responsibility to manage state forest land for multiple use and sustained yield, but we also found room for improvement. For example, we recommend DNR continue to improve its interdisciplinary forest management efforts and clarify how staff are to integrate management objectives for school trust lands with objectives for non-school-trust-land.
MnDOT Selection of Pavement Surface for Road Rehabilitation The Minnesota Department of Transportation (MnDOT) meets many recommended practices for selecting between bituminous and concrete pavement types in road rehabilitation projects, but it needs to make improvements. For example, MnDOT should quantify certain user costs (such as travelers’ time-delay costs associated with driving though work zones) and costs of MnDOT engineering and contract administration. MnDOT should compare those cost estimates, along with its analyses of pavement life-cycle costs, among each pavement alternative it considers. MnDOT should also change its alternate bidding process—used when projects are open to bidding from contractors in both bituminous and concrete industries—to make it cost-effective.
Agricultural Commodity Councils We found that the state’s 13 agricultural commodity councils are largely self-governing entities, subject to minimal oversight by the Minnesota Department of Agriculture. We make several recommendations to enhance transparency and strengthen accountability. For example, we recommend that the Legislature (1) require commodity councils to have a Web site on which they regularly post financial, election, meeting, and contact information; (2) amend statutes regarding board conflicts of interest; (3) consider increasing oversight of the councils; and (4) determine if it wants to place limits on the use of checkoff-fee revenue and amend statutes accordingly.
Councils on Asian-Pacific Minnesotans, Black Minnesotans, Chicano/Latino People, and Indian Affairs Overall, we found little evidence that the four councils have been effective advisors or liaisons to state policy makers. Our report identifies six overarching problems: isolation from state policy making, lack of clear statutory purposes, inadequate identification of specific objectives and outcome measures, little substantive collaboration among the councils, untimely appointments and lack of attendance at council meetings, and poor communication. We discuss four options for the Legislature's consideration. These options range from maintaining the four councils but requiring certain operational improvements to eliminating them and creating advisory committees in select state agencies to address issues.
Health Services in State Correctional Facilities Inmates in state-run correctional facilities have considerable access to health care, but services should be more coordinated, consistent, and accountable. The Department of Corrections’ services to offenders with chronic illness or mental illness should be improved, and the department’s health services policies and practices should align more closely with professional standards. The department’s health services are not subject to external review, and stronger oversight mechanisms should be considered.
Sustainable Forest Incentive Program We found that the incentive payments made to landowners under the program are not tied to program goals, nor is there sufficient assurance that participants comply with program requirements. If the program is retained, we recommend that the Legislature tie the incentive payment amount to property taxes or program goals. We also recommend that the Legislature increase oversight and monitoring of participants and expand and clarify the program’s penalty options, among other recommendations.
MnDOT Noise Barriers We examined the activities and policies of the Minnesota Department of Transportation (MnDOT) regarding highway noise barriers. We recommended that MnDOT: (1) change how it assesses public support for noise barrier projects; (2) establish a pathway for communities outside the Twin Cities metropolitan area to become eligible for state-funded noise barriers; and (3) revise its method of prioritizing state-funded noise barrier projects. We also suggested MnDOT pay greater attention to maintenance needs and make its policy-making process more transparent.
State Employee Union Fair Share Fee Calculations We evaluated how federal and state legal requirements related to fair share have been implemented for Minnesota state employees. While we did not find major problems, there is little state ongoing oversight of union compliance with fair share requirements. We present three possible approaches if the Legislature determines that more oversight is needed.
Medical Assistance Payment Rates for Dental Services We examined Minnesota’s payment policies and rates for Medical Assistance dental services. We found that Minnesota uses numerous methods and types of payments to reimburse dental providers, and we found that payment policies are poorly coordinated and inconsistently implemented across Medical Assistance programs. We recommend that the state increase fee-for-service rates for dental services and give particular attention to rates for services provided to individuals with special needs. We also think that the Department of Human Services should more closely monitor recipient access to dental services, particularly for services provided through managed care organizations.
Special Education We found that school districts have had to divert revenues from general education aid and local operating levies to pay special education costs. We also found there are disincentives to controlling costs of special education. We recommend changing funding arrangements to reduce school district reliance on general education revenues to pay for special education. We also recommend that the Minnesota Department of Education (MDE) identify feasible cost-control measures for school district use. Many Minnesota laws and rules exceed federal requirements on special education, and we recommend analyzing economic and educational impacts of potential changes before modifying state requirements. We recommend that MDE work to improve teachers’ understanding of its compliance-monitoring process and continue efforts to streamline the paperwork required of special education teachers.
State-Operated Human Services We examined facilities that the Department of Human Services (DHS) operates for individuals with mental illness, developmental disabilities, or chemical dependency. We recommend that the department continue to provide certain direct services to clients, but with a clearer mission and more effective resolution of ongoing management problems. Some facilities have had significant difficulty finding placements for individuals ready to be discharged, and DHS should develop or foster additional placement options. In addition, we recommend modification of civil commitment laws to ensure periodic judicial review of persons committed as mentally ill and dangerous or as developmentally disabled.
Law Enforcement’s Use of State Databases We examined law enforcement’s use of the Minnesota driver’s license database and the Comprehensive Incident-Based Reporting System. We found that inadequate controls and insufficient training have contributed to misuse of these databases. We recommend, among other things, that the Department of Public Safety: (1) take steps to increase awareness of the permissible uses of these databases; (2) strengthen access controls; and (3) consider increasing resources for monitoring use of driver’s license data. We also recommend that chief law enforcement officers consider increasing proactive reviews of their employees’ use of driver’s license data.
Conservation Easements We found a need for more oversight to ensure that conservation easements achieve their intended results. Among other things, we recommend the Legislature: (1) require state review and approval of conservation easements acquired with $500,000 or more of state money by private nonprofit organizations; (2) require easement holders to more closely monitor easements to ensure compliance with the easement agreements; and (3) require private nonprofit organizations that use state money to purchase conservation easements to be accredited by the Land Trust Accreditation Commission.
Preventive Maintenance for University of Minnesota Buildings We found that the University of Minnesota's Twin Cities campus has implemented a good preventive maintenance program for most University-owned buildings, and we recommend extending the program to cover all University-owned buildings on the campus. We also recommend that the University revise how it measures and reports on the timeliness of its preventive maintenance activities. Finally, because the University will need to upgrade its computerized information management system for preventive maintenance next year, it should look for a system that allows the University to incorporate a more predictive approach to building maintenance.
Consolidation of Local Governments We found that there may be opportunities for more consolidation among smaller local governments in Minnesota, particularly those with capital-intensive service or equipment needs. However, consolidation proposals need to be evaluated on a case-by-case basis to determine if consolidation would be appropriate. We recommend that the Legislature use requests to fund local capital projects as opportunities to encourage consolidation and collaboration. We also recommend that the Legislature provide grants to local governments to study consolidation possibilities. In addition, the Office of Administrative Hearings Municipal Boundary Adjustment Unit and counties should provide more information to local governments and citizens about how consolidations can be achieved.
Helping Communities Recover from Natural Disasters We evaluated how the state helps communities recover after they are hit by a flood, tornado, or other major natural disaster. We found that the state has a legal framework for providing disaster relief, but it applies only to certain disasters. Minnesota’s approach would benefit from clearer criteria for determining when and how much state aid is provided, better measures of the effectiveness of state recovery programs, and additional assistance to help individuals and local governments obtain recovery aid.
Child Protection Screening We found that child protection agencies in Minnesota vary in their screening decisions and practices, but their approaches are generally reasonable. Many factors appear to contribute to variation in child protection screening decisions, including vague statutory language, agency guidelines, and resources. The Minnesota Department of Human Services has provided screening-related assistance that child protection agencies value, but the department could do more. We make recommendations to the Legislature, department, and child protection agencies to clarify state policy, guide agency practice, and improve data on child protection screening.
The Legacy Amendment Our evaluation was a general assessment of how the 2008 Legacy Amendment to the Minnesota Constitution has been implemented. We identify four “ongoing concerns” related to: (1) complying with the amendment’s requirement that Legacy money not be used to substitute for “traditional” sources of funding; (2) limiting the use of Legacy money for administrative costs; (3) ensuring that conflict of interest concerns are adequately addressed; and (4) ensuring that the use of Legacy money will achieve the outcomes intended by the Legacy Amendment.
K-12 Online Learning Our report acknowledges that online learning can provide significant options and benefits for K-12 students, as well as for their families and schools. But our report also highlights concerns regarding course-completion rates, drop-out rates, and standardized test results for full-time online students. In addition, we recommend ways for the Minnesota Department of Education to be more timely and strategic in its approach to overseeing online schools.
Civil Commitment of Sex Offenders We found that the state’s increased use of civil commitment for certain sex offenders has resulted in a significant growth in costs. We also found variations across the state in the use of civil commitment. We recommend improvements to the program used to treat civilly committed sex offenders and suggest the state consider supplementing its current approach to civil commitment of sex offenders with some less costly alternatives.
Medical Nonemergency Transportation We found Minnesota's administrative structure for the medical nonemergency transportation program duplicative and confusing and state oversight weak. In addition to changes to improve accountability, we recommend that the Legislature require the Department of Human Services to develop a proposal to create a single administrative structure for the medical nonemergency transportation program.
Governance of Transit in the Twin Cities Region We found that the region's governance structure for transit is complex and fragmented, with overlapping responsibilities among numerous organizations. We recommend that reform start by changing the membership of the Metropolitan Council to include a mix of elected officials from the region and members appointed by the Governor.
Renewable Energy Development Fund We found that the allocation of money from the fund has become fragmented, resulting in concerns with administration and oversight of projects paid for by the fund. We recommend changes to clarify the fund's purpose, strengthen accountability, and improve the fund's impact.
Public Libraries We found that Minnesota uses a complex, multilayered approach to deliver public library services, but local governments are primarily responsible for funding and administration. We also found wide variations in what local governments contribute financially to provide library services. We recommend a way to simplify the delivery structure but leave the funding disparity issue to local elected officials to resolve.
Natural Resource Land Our evaluation found that, while its long-range plans propose significant future land acquisitions, the Department of Natural Resources appears to lack adequate resources to manage and maintain its current land holdings. The report recommends that the department prepare long-range budget plans for the Legislature that compare the ongoing land management needs to available funding. These analyses will help the Legislature assess the financial feasibility of acquiring additional land.
Workforce Programs Our evaluation found that participants in some of Minnesota’s workforce programs have experienced positive outcomes. But the fragmented administration and funding of the workforce system have weakened accountability and produced gaps in service. Changes are needed to better integrate programs, close service gaps, and provide stronger oversight.
Public Defender System Our evaluation found that high workloads for public defenders have created significant challenges for Minnesota´s criminal justice system. While there are no easy options to reduce stress on the public defender system at this time, we recommend actions to improve performance management, long-range planning, and standards for appointing public defenders.
MnSCU System Office Our evaluation concluded that it is reasonable for MnSCU to have a sizable “system office” to perform various governance, oversight, and support functions. However, the office's performance has been mixed, and it should be scrutinized more closely by MnSCU leaders.
Alternative Education Programs We found that elementary and middle school students who attend “extended-time” alternative education programs (such as before- or after-school programs or summer school) showed higher-than-expected growth on two standardized assessments when compared with other students and national norms. However, the Minnesota Department of Education has limited which school districts may provide these programs. We recommend that the Legislature allow all school districts to provide these alternative education programs. We also make several other recommendations to improve the oversight of alternative education programs.
Capitol Complex Security Our evaluation concluded that Minnesota has not taken sufficient steps to protect the Capitol and surrounding state buildings from possible security threats. The report makes several recommendations, including a stronger law enforcement presence in the Capitol Complex and an ongoing committee to help set security priorities.
Biofuel Policies and Programs Our evaluation found that traditional biofuels like corn-based ethanol serve a useful purpose, but are limited in their ability to replace petroleum-based fuels. We also found that the environmental impacts of corn-based ethanol are complicated and unclear. We make several recommendations for changes in the subsidy programs the state provides to biofuel producers.
MnSCU Occupational Programs Our evaluation found that MnSCU´s two-year colleges generally do a good job of responding to economic conditions and workforce needs. But they do not consistently assess employment opportunities for graduates of their occupational programs or systematically provide students with information about future job prospects.
Oversight of Workers' Compensation Our evaluation found that Minnesota’s workers’ compensation system works well for many injured workers. But for some, the system fails to meet its goals of timely medical recovery and return to work. We make several recommendations to improve program oversight and accountability.
MINNCOR Industries Our evaluation found that MINNCOR has generally done a good job in a difficult environment providing work opportunities for inmates and generating enough revenue to cover its costs. However, we make several recommendations for improvement.
Q Comp: Quality Compensation for Teachers Our evaluation found that the Minnesota Department of Education has not been consistent in its administration of Q Comp. It has held different applicants to different standards and has not provided regular oversight of all participants. We make several recommendations to improve the program’s administration.
Personal Care Assistance Our evaluation found that personal care assistance services have been subject to minimal state regulation and oversight, even though expenditures have been growing significantly and the program is vulnerable to fraud and abuse. We make several recommendations to improve the program’s administration and accountability.
Charter Schools We evaluated the performance, oversight, and accountability of charter schools. We found that, in general, charter schools do not perform as well as district schools; however, after accounting for relevant demographic factors and student mobility rates, the differences in student performance were minimal. Additionally, we found that charter school oversight responsibilities are not clear, leading to duplication and gaps in oversight. We recommend the Legislature clarify the roles of the Minnesota Department of Education (MDE) and sponsors (organizations that authorize, monitor, and evaluate charter schools) and that MDE implement standards for sponsors. We also recommend that the Legislature strengthen conflict of interest laws for charter school boards.
State Highways and Bridges We examined recent trends in the condition of state highways and bridges and evaluated how the Minnesota Department of Transportation has responded. We found that highway surfaces have deteriorated, construction costs have escalated rapidly, and the department has not allocated sufficient resources to maintenance and preservation.
Financial Management of Health Care Programs Our evaluation concluded that Minnesota should continue to administer state health care programs for low-income people through a combination of private and public managed care organizations, as well as fee-for-service care. But the report also recommends a need for greater scrutiny of costs and health outcomes under these approaches.
JOBZ Program We evaluated JOBZ and found the program has helped to create some jobs. However, we also found significant problems with the program's focus and administration, resulting in unnecessary and ineffective use of tax subsidies in some cases. We recommend changes that would focus the program and improve its administration.
“Green Acres” and Agricultural Land Preservation Programs Minnesota’s “Green Acres” program reduces property taxes for certain farmland but does not effectively preserve agricultural land from development. We recommend that the Legislature reconsider who and what types of land should benefit. The state’s two programs for preserving agricultural land can help shape development and slow its pace, but they are not adequate to preserve farmland for the long term.
School District Student Transportation We evaluated the management and oversight of student transportation in Minnesota and found that improvements are needed. We found deficiencies in the way the Department of Public Safety (DPS) manages its school bus safety responsibilities. Additionally, some school districts do not provide sufficient oversight of their school bus drivers or private student transportation carriers. We recommend the Legislature increase the qualifications required for drivers of certain vehicles, DPS improve its management of student transportation safety, and school districts follow student transportation best practices.
County Veterans Service Offices Our evaluation examined the performance of county veterans service offices. We found the current system is generally working well, but state oversight needs improvement. We recommend legislative changes that give the Minnesota Department of Veterans Affairs more tools to better supervise the county offices.
Misclassification of Employees as Independent Contractors We assessed the extent to which Minnesota employers have misclassified employees as independent contractors, and evaluated the adequacy of the state’s enforcement of laws and rules related to classification. We found that misclassification is a problem in Minnesota, and the state should establish a coordinated approach to address it.
Follow-up Review: MinnesotaCare Eligibility Determination This follow-up to OLA’s 2003 report on MinnesotaCare assessed actions by the Minnesota Department of Human Services to address problems with the accuracy of MinnesotaCare eligibility determinations. In spite of efforts to improve, the follow-up review found that serious problems with accuracy persist. A key solution to these problems—an automated eligibility system called "HealthMatch"—holds promise but is significantly behind schedule. The report recommends that the department take interim actions to improve eligibility determination while waiting for HealthMatch to be implemented.
Prevailing Wages This report evaluates the administration and enforcement of Minnesota’s prevailing wage law. We found that enforcement is inadequate and recommend changes in state law and funding to correct enforcement deficiencies. We also recommend improvements in the process used by the Department of Labor and Industry to set prevailing wage rates.
Human Services Administration This report evaluates the administration of human services by the Minnesota Department of Human Services and county agencies. The efficiency and effectiveness of service implementation varies around the state, and the report offers recommendations to improve consistency and accountability. It also recommends that more counties jointly administer human services.
Watershed Management We evaluated how Minnesota manages its watersheds and found a complex system of multiple local, state, and federal entities with a mixed record of performance at the local level and inadequate oversight from the Board of Water and Soil Resources (BWSR). We recommend that the Legislature change BWSR’s governing structure to help ensure it acts in the overall best interests of the state.
Postemployment Benefits for Public Employees We evaluated Minnesota’s public pensions and other postemployment benefits, such as health care insurance. We recommend legislative changes to correct pension plan deficits and help government entities meet their other postemployment benefit obligations.
Pensions for Volunteer Firefighters This report looks at how well Minnesota's decentralized system for administering volunteer firefighter pensions is working.
State Grants to Nonprofit Organizations We evaluated how state agencies award and administer grants to nonprofit organizations and found policies and practices that were inconsistent and inadequate to ensure accountability. We recommend practices agencies should follow and oversight by a state office of grants management.
Economic Impact of Immigrants This report reviews previous research regarding the economic impact of immigration.
Public Health Care Eligibility Determination for Noncitizens This report examines the extent to which counties correctly determine public health care eligibility for noncitizens.
Liquor Regulation This report examines how Minnesota's liquor laws affect liquor prices and how changes in these laws would affect consumers, existing stores, and alcohol abuse.
Pesticide Regulation This report evaluates how well the Minnesota Department of Agriculture regulates pesticides and monitors their use and effects.
Tax Compliance This report examines how well the Minnesota Department of Revenue uses its authority and resources to collect income and sales and use taxes.
Substance Abuse Treatment This report examines the availability and outcomes of substance abuse treatment in community-based and prison-based settings.